1. Introduction
Troncmaster Services (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, https://troncmasterservices.co.uk/ (“Website”). By using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information
We may collect personal information that you voluntarily provide to us, such as:
- Name
- Email address
- Phone number
- Company name
- Any other details provided through forms or correspondence
2.2. Non-Personal Information
We may automatically collect non-personal information about your use of our Website, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Cookies and similar tracking technologies
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and improve our services
- To respond to your inquiries or requests
- To process payments and manage accounts
- To send administrative or promotional communications
- To monitor and analyze Website usage
- To comply with legal obligations
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our Website.
4.1. Types of Cookies We Use:
- Essential Cookies: Necessary for the Website to function properly.
- Performance Cookies: Collect anonymous data to improve Website performance.
- Functionality Cookies: Store preferences to provide a more personalized experience.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Website.
5. Sharing Your Information
We will not sell, rent, or share your personal information with third parties, except as follows:
- To trusted service providers who assist in operating our business and Website (e.g., payment processors, hosting providers)
- To comply with legal requirements or protect our rights
- With your explicit consent
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Objection: Object to the processing of your information for certain purposes.
- Data Portability: Request the transfer of your information to another service provider.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
